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Earnings transcript
Read the complete earnings call transcript.
CXM
Sprinklr, Inc.
$5.4
0
(0%)
| Exchange: | NYSE |
| Market Cap: | 1.333B |
| Shares Outstanding: | 249.752M |
Delayed data
About The Company
| Sector: | Technology | |||||
| Industry: | Software – Application | |||||
| CEO: | Rory Read | |||||
| Full Time Employees: | 3589 | |||||
| Address: |
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| Website: | https://www.sprinklr.com |
Sprinklr, Inc. is a global enterprise software company specializing in cloud-based solutions. Its primary offering is the Unified Customer Experience Management (CXM) platform, a sophisticated system engineered to process and interpret vast amounts of unstructured customer interaction data. This platform is built for adaptability, seamlessly integrating all touchpoints of the customer journey and scaling across both current and emerging digital communication channels. The company’s comprehensive product suite includes several specialized modules: Modern Research empowers clients to gain actionable intelligence from insights gleaned across various digital avenues. Modern Care facilitates efficient handling, routing, and resolution of customer service inquiries across both contemporary and traditional communication channels. Modern Marketing and Advertising provides global brands with robust tools to plan, create, distribute, optimize, and analyze their organic and paid marketing efforts across modern channels. Lastly, Social Engagement and Sales enables businesses to monitor, prioritize, engage with, and analyze online conversations effectively. Beyond its software, Sprinklr also delivers a range of professional, managed, training, and consulting services. Established in 2009, Sprinklr, Inc. maintains its headquarters in New York, New York.
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Revenue Segmentation
EPS
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Earnings Call
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Key takeaways
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Login — it's freeIncome Statement
| Year | 2024 | 2025 | 2026 |
|---|---|---|---|
| Revenue | 732,360 | 796,394 | 857,200 |
| Gross Profit | 552,959 | 574,616 | 577,783 |
| EBITDA | 44,406 | 32,887.999 | 78,164 |
| Operating Income | 33,945 | 23,970 | 59,100 |
| Net Income | 51,403 | 121,609 | 22,905 |
(* All numbers are in thousands)
Balance Sheet
| Year | 2024 | 2025 | 2026 |
|---|---|---|---|
| Total Assets | 1,223,110 | 1,184,199 | 1,205,061 |
| Total Liabilities | 543,406 | 572,136 | 612,418 |
| Total Stockholders Equity | 679,704 | 612,063 | 592,643 |
| Total Debt | 33,292 | 48,705 | 46,732 |
| Cash and Cash Equivalents | 164,024 | 145,270 | 162,969 |
(* All numbers are in thousands)
Cash Flow Statement
| Year | 2024 | 2025 | 2026 |
|---|---|---|---|
| Operating Cash Flow | 71,465 | 77,590 | 159,193 |
| Capital Expenditure | -20,325 | -5,802 | -1,379 |
| Free Cash Flow | 51,140 | 71,788 | 157,814 |
| Net Income | 51,403 | 121,609 | 22,905 |
| Net Change in Cash | -15,958 | -18,896 | 17,975 |
(* All numbers are in thousands)
Analyst Estimates
| Fiscal Year | 2030 | Full Access | Full Access | Full Access | Full Access |
|---|---|---|---|---|---|
| Estimated Revenue (Low) | 1,059,326.717 | Full Access | Full Access | Full Access | Full Access |
| Estimated Revenue (High) | 1,086,016.797 | Full Access | Full Access | Full Access | Full Access |
| Estimated Revenue (Avg) | 1,073,700 | Full Access | Full Access | Full Access | Full Access |
| Estimated Ebitda (Low) | 351,113.896 | Full Access | Full Access | Full Access | Full Access |
| Estimated Ebitda (High) | 359,960.325 | Full Access | Full Access | Full Access | Full Access |
| Estimated Ebitda (Avg) | 355,877.922 | Full Access | Full Access | Full Access | Full Access |
| Estimated Net Income (Low) | 174,897.691 | Full Access | Full Access | Full Access | Full Access |
| Estimated Net Income (High) | 180,650.310 | Full Access | Full Access | Full Access | Full Access |
| Estimated Net Income (Avg) | 177,995.850 | Full Access | Full Access | Full Access | Full Access |
| Estimated SGA Expense (Low) | 655,831.193 | Full Access | Full Access | Full Access | Full Access |
| Estimated SGA Expense (High) | 672,355.073 | Full Access | Full Access | Full Access | Full Access |
| Estimated SGA Expense (Avg) | 664,729.720 | Full Access | Full Access | Full Access | Full Access |
| Estimated EPS (Avg) | 0.690 | Full Access | Full Access | Full Access | Full Access |
| Estimated EPS (High) | 0.700 | Full Access | Full Access | Full Access | Full Access |
| Estimated EPS (Low) | 0.680 | Full Access | Full Access | Full Access | Full Access |
| Number of Analysts (Estimated Revenue) | 3 | Full Access | Full Access | Full Access | Full Access |
| Number of Analysts (Estimated EPS) | 2 | Full Access | Full Access | Full Access | Full Access |
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Current Key Metrics
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Login — it's freeForward P/E Ratios
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Login — it's freeSWOT Analysis
Strengths (preview)
- Revenue Growth: Sprinklr reported a 4% year-over-year increase in total revenue for Q4 FY2025, as highlighted in the earnings call transcript, indicating steady top-line growth despite market challenges. This aligns with positive performance trends in the industry, as reflected in the sector performance metrics.
- Operational Efficiency: The earnings call summary emphasizes a focus on financial discipline, with improvements in operating margins and strong free cash flow generation (specific figures to be derived from cash flow statements). This suggests effective cost management and operational stability.
- Market Positioning: As part of the technology sector (per sectorName data), Sprinklr benefits from a strong industry position with a focus on customer experience management, supported by a sizable market cap and consistent innovation efforts noted in the earnings call.
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At what price to buy it? -
Intrinsic Value Calculator
Based on current fundamentals and analyst forecasts, MARKETSnap estimates CXM intrinsic value between $2.62 – $16.89 per share. This depends on revenue growth, margins, and discount rate.
This is an automatic estimate. The most reliable way to know fair value for your own assumptions is to run the calculator below.
[intrinsic_calculator]
Common questions about CXM valuation
Is Sprinklr, Inc. (CXM) overvalued or undervalued right now?
MARKETSnap estimates intrinsic value for Sprinklr, Inc. (CXM) using its proprietary valuation methodology, which incorporates discounted cash flow (DCF) analysis together with long-term earnings and fundamentals assumptions. By comparing intrinsic value to the current market price, long-term investors can see whether the stock screens as potentially overvalued, fairly valued, or undervalued today.
Is CXM a buy, hold, or sell for long-term investors?
MARKETSnap does not give one-word “buy” or “sell” calls. Instead, it shows whether CXM trades at a premium or discount to its estimated intrinsic value, how sensitive that value is to growth and margin assumptions, and how the stock fits into a diversified, long-term portfolio so investors can make their own buy, hold, or sell decision.
What is CXM’s P/E ratio?
You can see CXM’s trailing P/E (TTM) and forward P/E estimates in the Current Key Metrics and Forward P/E Ratios sections above. The P/E ratio compares the current share price to earnings per share and helps investors gauge valuation relative to earnings.
How is intrinsic value calculated for CXM?
MARKETSnap uses its own valuation framework—not a generic spreadsheet DCF alone. Future cash flows and earnings are projected, discounted, and combined with MARKETSnap’s methodology so intrinsic value reflects fundamentals and long-term assumptions. You can run your own inputs and see the result using the Intrinsic Value Calculator above.
Is CXM a good long-term investment?
Whether CXM fits a long-term portfolio depends on your assumptions about growth, margins, and risk. MARKETSnap provides the metrics, intrinsic value calculator, and SWOT context so you can form your own view rather than rely on a single buy/sell rating.
CXM
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Daily snapshot
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Trading Metrics:
| Open: | 5.33 | Previous Close: | 5.4 | |
| Day Low: | 5.26 | Day High: | 5.48 | |
| Year Low: | 4.72 | Year High: | 9.4 | |
| Price Avg 50: | 5.4 | Price Avg 200: | 6.71 | |
| Volume: | 2.744M | Average Volume: | 4.091M |
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Login — it's freeCXM full analysis
Welcome to MARKETSNAP’s SWOT analysis for Sprinklr, the company behind the ticker CXM. If you’re a long-term investor looking to dive into a player in the customer experience management space, you’re in the right place. Today, we’re breaking down Sprinklr’s strengths, weaknesses, opportunities, and threats, while weaving in some fresh insights from their latest financials and earnings calls. Let’s unpack what’s driving this company and whether it’s got the legs for your portfolio. Grab a coffee, and let’s get into…
